Industry Insights

Tech support isn’t failing because of junior staff—it’s failing because broken systems and neglectful leadership are the norm. In this piece, we unpack how new hires are set up to fail and why surviving chaos shouldn’t be a job qualification.

Quiet quitting isn’t just a phase—it’s tech workers tapping out from burnout, bureaucracy, and broken leadership. While execs chase KPIs, talent is quietly walking away—and not just to new jobs, but out of the industry entirely. Here’s why that should scare every tech leader.